Telelisting Capital Inc. 2-655 avenue Victoria, Saint-Lambert, QC J4P 2J7 1-866-531-2586 | commission@telelisting.net FR EN

Privacy Policy

Effective date: January 28, 2026

1. Who we are

This policy applies to the Telelisting Capital web application operated by Telelisting Capital Inc., 2-655 Avenue Victoria, Saint-Lambert (QC) J4P 2J7. Email: commission@telelisting.net.

2. Personal information we collect

  • Name, email address, phone number.
  • Real estate transaction information (e.g., deal details, amounts, dates, MLS number, brokerage).
  • Financial information needed for processing (e.g., payment or transfer details).
  • Technical and usage data related to the application (e.g., logs, session identifiers, cookies, IP address).

3. Purposes of collection and legal basis

  • Provide and manage commission advance services (contract performance or pre-contractual steps).
  • Manage accounts, authentication, and security (legitimate interests and legal obligations).
  • Communicate with you (contract performance or consent, as applicable).
  • Comply with legal and regulatory obligations (legal obligation).

4. Sharing with third parties

We may share personal information with essential service providers:

  • DocuSign: electronic signature management.
  • SparkPost: email delivery.
  • BMO EFT: electronic transfer processing.

These providers process data only under our instructions and their own policies.

5. Transfers outside Quebec

Some information may be processed by providers located in the United States. Where required, we conduct privacy impact assessments and implement appropriate contractual and organizational safeguards.

6. Legal disclosure

We may disclose personal information if required by law, by court order, or as part of an investigation by competent authorities.

7. Transfer in a business transaction

In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity, subject to applicable confidentiality obligations.

8. Retention

We retain personal information as long as necessary to provide services, comply with legal obligations, and resolve disputes.

9. Security

We apply reasonable security measures (administrative, technical, and physical) to protect personal information, including access controls, encryption, and logging.

10. Automated decision-making

If a decision is made exclusively through automated processing and produces legal or similarly significant effects, you will be informed and may request information about the factors used.

11. Your rights

You may:

  • Request access to your personal information.
  • Obtain a copy of your data in a standard, machine-readable format.
  • Request correction or deletion of your information.
  • Withdraw your consent when permitted by law.

To exercise your rights, contact us at commission@telelisting.net.

12. Cookies and tracking

We use essential cookies for authentication and application functionality. You can configure your browser to refuse cookies, but some features may not work properly. We respect your browser's "Do Not Track" (DNT) signals.

13. Children

Our services are not directed to minors. We do not knowingly collect personal information from minors.

14. Complaints

If you believe your personal information rights have not been respected, you may file a complaint with the Commission d'accès à l'information du Québec (CAI).

15. Changes

We may update this policy. The effective date will be revised as needed.

16. Contact us

Telelisting Capital Inc.
2-655 Avenue Victoria, Saint-Lambert (QC) J4P 2J7
commission@telelisting.net
1-866-531-2586

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